User Support: Difference between revisions
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| Mailing lists || ours (external archives) || Reliable, searchable, time zone independent || external archives, GDPR issues, mail volume for devs | | Mailing lists || ours (external archives) || Reliable, searchable, time zone independent || external archives, GDPR issues, mail volume for devs | ||
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| IRC || | | IRC || Libera Chat || real time, fast, no public archives (privacy) || limited media posting, archiving in private logs only, time zone dependent | ||
|- | |- | ||
| forum || ours || fast, searchable, categorized, time zone independent || mail alerts limited, RSS not always working | | forum || ours || fast, searchable, categorized, time zone independent || mail alerts limited, RSS not always working | ||
Revision as of 20:52, 6 July 2021
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| This is a new page, currently under construction! |
User Support
Current means to get user support
- IRC (witch Matrix and Telegram bridges)
- Mailing lists, see also KDE mailing lists
- Forum, see also KDE Community Forums
Other resources
- Userbase wiki
- Application handbooks
- Project websites
Comparison
| Media | Infrastructure | Pros | Cons |
|---|---|---|---|
| Mailing lists | ours (external archives) | Reliable, searchable, time zone independent | external archives, GDPR issues, mail volume for devs |
| IRC | Libera Chat | real time, fast, no public archives (privacy) | limited media posting, archiving in private logs only, time zone dependent |
| forum | ours | fast, searchable, categorized, time zone independent | mail alerts limited, RSS not always working |
| Example | Example | Example | Example |
| Example | Example | Example | Example |