Plasma/Active/mail

C=core (basic features; program does not work without)

A=alternate (performance features)

Z=buzz features, not expected by default

E=exotic (not really needed?)

Safety / Capabilities

• (C) Support multiple accounts
• (C) Support standard protocols (IMAP, POP3, SMTP)
• (?) Supports authentication via NTLM (Microsoft Windows) and GSSAPI (Kerberos)
• (?) Supports plain text and secure logins, using SSL and TLS.
• (C → A) Native support for inline OpenPGP, PGP/MIME, and S/MIME encryption
• (A) Filter spam (Integration with popular spam checkers, e.g. SpamAssassin, Bogofilter, etc.)
• (A) Provide user defined rules
• (E) Provide synchronization features (e.g. owncloud)

Receive / Read

• (C) Notification for new messages
• (C) Show text emails
• (A) Show html emails
• (Z) Show extended html stuff (background)
• (A) Replace text smilies with emoticons
• (A) Convert html 2 text (ability to display plain text only from an HTML mail)
• (C) Handle long lists of receivers (collapse/expand, cut, …)
• (A) Show details (email header)

Send / Compose

• (C) Create new text mail
• (A) Create new html mail
• (C) Select To/CC/BCC
• (C) Reply to Sender/All (What is reply to list?)
• (C) Forward message
• (A) Send as urgent
• (A) Request disposition notification
• (C → A) Insert signature
• (C → A) Attach file(s)
• (Z) Compress attachments
• (C → Z) Check spelling (as-you-type and on demand)

Organize / View

• (C) Integration of international character sets
• (C → A) Mark item (read/unread, important, tag (SLC)…)
• (Z) Link item (task, appointment, notes)
• (Z) Add sender(s) to contacts
• (A) Create folders; Move items to folders
• (A) Search for items (find specific old mail)
• (C) Show tree of folders
• (C) Move to trash
• (Z → A) Create/Apply filters
• (C) Sort items by property (time, sender, receiver...)
• (E) Import/Export emails

Configure

• (C) Create/Modify signature
• (Z) Provide alternate views (compact list, ...)
• tbd.

Usability

• (C) Make reading/writing efficient (minimize actions/clicks to start a function)
• (C) Provide adequate feedback
• (C) Check user input and let user confirm when necessary
• (C) Provide support (tooltips on demand)
• (C) Implement controls according system standard and organize workflow conform to user expectations
• (A) Provide individualization features
• (E) Let users control the processing (speed, direction, etc.)
• User Experience
• (?) Use standard themes
• (?) Design fancy dialogs
• tbd.

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Usecases

Mail

Core

main usecases that deserve a prominent place in the UI

• read up on new/important emails and decide what to do with them quickly
  • reply to sender/all/list
  • forward
  • move to trash / a favorite folder
  • mark as important/unread
• write new emails from scratch
  • select to/cc/bcc
  • spellcheck (instant)
  • attach file
  • insert signature
  • encrypt/sign (only if PGP/SMIME is configured)
• multiple accounts

Alternate

other usecases we want to enable

• find specific old mail to look up some information
• manage email
  • move to any folder
  • tag (SLC)
• send as urgent
• request disposition notification

Exotic

rare usecases that we might want to support if they don't interfere with the overall interaction design.

• create / manage / apply filters
• import / export mail

Other

SLC

• PIM interaction
  • add to address book
  • create event from mail
  • create task from mail
  • connect to Activity
• print mail ??
• tag

Settings

• setup / configure
  • account(s)
  • encryption
  • signature
  • spellchecker

unclassified

• automatic archiving
• folder based workflows