User Support: Difference between revisions

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See https://kde.org/support
= User Support =
== Current means to get user support ==
 
* IRC (witch Matrix and Telegram bridges)
* Mailing lists
* Forum
 
=== Other resources ===
 
* Userbase wiki
* Application handbook
 
== Comparison ==
 
{| class="wikitable sortable"
|-
! Media !! Infrastructure !! Pros !! Cons
|-
| Mailing lists || ours (external archives) || Reliable, searchable, time zone independent || external archives, GDPR issues, mail volume for devs
|-
| IRC || Freenode || real time, fast, no public archives (privacy) || limited media posting, archiving in private logs only, time zone dependent
|-
| forum || ours || fast, searchable, categorized, time zone independent  || mail alerts limited, RSS not always working
|-
| Example || Example || Example || Example
|-
| Example || Example || Example || Example
|}
 
 
== Future solutions ==

Latest revision as of 23:36, 22 July 2023