Akademy/2013/UsabilityWorkshop

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Usability workshop notes

Bjorn started with introduction on Usability testing. The goal is to get input from a user about the application. It works by putting them in front of it, giving a task and le ng them execute it, guided by the developer asking questions.

The question protocol is a bit like this:

What is your first impression?
What do you think you can do here?
What would you do to reach your goal?
What do you expect to happen when you do it?
Please do it...
Did it do what you expected?
(if not: was it better or worse?)
go back to the beginning

We tested KScreen. I turned out to be very confusing.