User Support: Difference between revisions

From KDE Community Wiki
No edit summary
(Replace content with link to https://kde.org/support, where everything lives)
Tag: Replaced
 
Line 1: Line 1:
{{Construction}}
See https://kde.org/support
= User Support =
== Current means to get user support ==
 
* IRC (witch Matrix and Telegram bridges)
* Mailing lists, see also [http://kde.org/mailinglists/ KDE mailing lists]
* Forum, see also [https://community.kde.org/KDE.org/KDE_Forums KDE Community Forums]
 
=== Other resources ===
 
* [https://userbase.kde.org Userbase wiki]
* Application handbooks
* Project websites
 
== Comparison ==
 
{| class="wikitable sortable"
|-
! Media !! Infrastructure !! Pros !! Cons
|-
| Mailing lists || ours (external archives) || Reliable, searchable, time zone independent || external archives, GDPR issues, mail volume for devs
|-
| IRC || Libera Chat || real time, fast, no public archives (privacy) || limited media posting, archiving in private logs only, time zone dependent
|-
| forum || ours || fast, searchable, categorized, time zone independent  || mail alerts limited, RSS not always working
|-
| Example || Example || Example || Example
|-
| Example || Example || Example || Example
|}
 
 
== Future solutions ==

Latest revision as of 23:36, 22 July 2023